Wait - we have a new Report a Problem feature in the software!
We have added a new Report a Problem form under the Help menu in the software. This collects all pertinent data and saves you time!
Make sure you add your current email address to the form on the first submit. You can always get the latest software download by clicking the button below.
Are you a current user – if so we have a Help desk site. Submit your support request at the Tag That Photo Help Desk.
You can search the Help Desk Knowledge Base for tips and answers to known issues. Please note that you’ll be asked to set up an account to access the Help Desk.
Here is the link to the current User Guide – this document contains many useful tips and screenshots: TTP User Guide
Note that we will be replacing the Help desk site in the next 6 months as it is confusing for people to manage yet another user account.
We generally respond within 24 hours with a solution or to request more information so that we can resolve your problem as quickly as possible.
103-1111 International Blvd, Burlington ON L7L 6W1
984-538-2538