Wait - we have a new Report a Problem feature in the software!
We have added a new Report a Problem form under the Help menu in the software. This collects all pertinent data and saves you time!
Make sure you add your current email address to the form on the first submit. You can always get the latest software download by clicking the button below.
We have a feature for submitting support requests under the Help menu in your software. It is called Report a Problem. You can include log files, screenshots, and even your database for complex issues. That is the preferred way to submit a problem.
We have a Help desk site that we will be replacing in the next six months. Click here for the Tag That Photo Help Desk.
Here is the link to the current User Guide – this document contains many useful tips and screenshots: TTP User Guide
We generally respond within 24 hours with a solution or to request more information so that we can resolve your problem as quickly as possible.
103-1111 International Blvd, Burlington ON L7L 6W1
984-538-2538