Are you a current user – if so we have a Help desk site. Submit your support request at the Tag That Photo Help Desk.
You can search the Help Desk Knowledge Base for tips and answers to known issues. Please note that you’ll be asked to set up an account to access the Help Desk.
Here is the link to the current User Guide – this document contains many useful tips and screenshots: TTP User Guide
We generally respond within 24 hours with a solution or to request more information so that we can resolve your problem as quickly as possible.